Poly Plantronics EncorePro HW520 Binaural Headset — Call Center Grade, Refurbished

Save big on one of the most popular call center headsets on the market. The Poly EncorePro HW520 (89434-01) delivers all-day comfort, superior noise canceling, and rugged reliability — professionally refurbished and backed by Reef Telecom's industry-leading 10-year warranty.

Key Features

• Binaural (dual-ear) design — blocks background noise for greater focus in busy call centers and offices
• Noise-canceling microphone — flexible boom with visual and tactile positioning guides for crystal-clear voice pickup
• Wideband audio (up to 6,800 Hz) — richer, clearer conversations that reduce listening fatigue
• SoundGuard hearing protection — acoustic limiting for sound spikes above 118 dBA, meeting OSHA/Noise at Work standards
• Ultra-lightweight at just 74g — soft foam ear cushions and adjustable headband for comfortable 8+ hour shifts
• Quick Disconnect (QD) — walk-away convenience; compatible with all Poly/Plantronics USB adapters, desk phone amplifiers, and direct connect cables
• Laser-welded construction & metal joints — built to withstand the rigors of call-intensive environments
• Telecoil hearing aid compatible

Why Buy Refurbished from Reef Telecom?

• Professionally inspected and restored to like-new condition
• 10-year warranty — the longest in the industry
• Free shipping on orders over $300
• Significant savings vs. buying new

Compatibility & Use Cases

Ideal for call centers, help desks, telesales, customer service teams, and home offices. Requires a Poly/Plantronics amplifier (M22, DA70, DA80, DA85, DA90) or direct connect cable (sold separately) to connect to desk phones or PCs. Compatible with Avaya, Cisco, Polycom, Mitel, NEC, and other major business phone systems.

Free ground shipping on orders over $300. Same-day shipping on orders placed before 4PM EST.

All products include our industry-leading 10 Year Warranty backed by Reef Telecom.