The Cisco Desk Phone 9861 (DP-9861-K9=) delivers a premium enterprise VoIP experience with built-in Wi-Fi, Bluetooth 5.2, and AI-powered noise removal — all backed by Reef Telecom's industry-leading 10-year warranty.

Key Features & Specifications

• Display: 5-inch color LCD touchscreen (800 x 480 resolution), backlit
• Line Keys: 10 programmable line keys with tri-color LEDs, supports up to 130 lines
• Audio: AI-driven noise removal, Cisco HD audio, bass-enhancing acoustic enclosure, Hearing Aid Compatible (HAC)
• Connectivity: Dual Gigabit Ethernet (10/100/1000) with PoE, built-in dual-band Wi-Fi (2.4GHz/5GHz), Bluetooth 5.2
• Ports: USB-A and USB-C for headsets and accessories
• Codecs: OPUS, G.722, G.722.2, iSAC, G.711(a-law/μ-law), G.729a/b, iLBC
• Security: Government-grade — TPM 2.0, TLS 1.3, Secure Boot, SRTP encryption, FIPS 140-2
• OS: Cisco PhoneOS — one unified platform for all calling environments
• Expansion: Supports up to 3x Cisco DP-9800-KEM Key Expansion Modules
• Sustainability: 74% post-consumer recycled plastic, ENERGY STAR certified

Platform Compatibility

Powered by Cisco PhoneOS, the 9861 works seamlessly with Cisco Unified Communications Manager (CUCM), Webex Calling, BroadWorks, and third-party cloud calling platforms via Open SIP — supporting up to 16 SIP lines. One device for every calling environment.

Built-In Productivity Features

• One Button to Join Meetings
• Desk Reservation & Hot Desking with sign-in authentication
• Configurable Action Button for emergency alerts, IT support, paging, and more
• Calendar, Favorites, Hold/Resume, Transfer, and Conference hard keys

Ideal for corporate offices, call centers, hybrid workspaces, and executive suites. Compatible with Cisco DP-9800-WMK wall mount kit and wireless headsets via Bluetooth or USB. Every unit from Reef Telecom ships with our 10-year warranty for complete peace of mind.

Free ground shipping on orders over $300. Same-day shipping on orders placed before 4PM EST.

All products include our industry-leading 10 Year Warranty backed by Reef Telecom.