{"product_id":"reef-support-contract-cisco-ip-phones-7800-8800-series","title":"Reef Support Contract - Cisco IP Phones 7800\/8800 Series","description":"\u003cp\u003eKeep your Cisco IP phones covered for as long as you run them. Reef Support gives you expert engineers, replacement parts, and onsite help under one contract — priced per phone, with the term and response time you choose.\u003c\/p\u003e\n\u003ch3\u003eWhat's Included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDirect access to experienced network engineers for troubleshooting, configuration help, and root-cause work\u003c\/li\u003e\n\u003cli\u003eAdvance hardware replacement — parts included, shipped to your site\u003c\/li\u003e\n\u003cli\u003eOnsite field-engineer dispatch when a remote fix won't do it\u003c\/li\u003e\n\u003cli\u003eUnlimited support cases for the full term\u003c\/li\u003e\n\u003cli\u003eCoverage on your terms — keep your phones covered for as long as you run them\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCoverage Options\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e24x7x4Hr:\u003c\/strong\u003e support around the clock, replacement hardware on site within 4 hours\u003cbr\u003e\n\u003cstrong\u003e8x5xNBD:\u003c\/strong\u003e business-hours support, replacement hardware next business day\u003c\/p\u003e\n\u003cp\u003eMulti-year terms cut the per-year cost: on 24x7 coverage, the 3-year term works out to $22 per phone\/year and the 5-year term to $20 (vs $26 for 1 year). On 8x5, it's $15\/yr on the 3-year term and $13\/yr on the 5-year (vs $18 for 1 year).\u003c\/p\u003e\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eChoose your coverage level and term, and set the quantity to the number of phones you're covering (minimum 20 phones)\u003c\/li\u003e\n\u003cli\u003eCheck out — one contract covers one phone\u003c\/li\u003e\n\u003cli\u003eWe email you a short registration form for each phone's serial number and install address\u003c\/li\u003e\n\u003cli\u003eWe confirm your coverage start and send your support access details, typically within one business day\u003c\/li\u003e\n\u003cli\u003eCall or open a case any time during your term — and when renewal comes up, we'll reach out before your coverage lapses\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eGood to Know\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCovers Cisco 7800 and 8800 Series desk phones located in the United States — the wireless 8821 is not covered under this plan\u003c\/li\u003e\n\u003cli\u003eCoverage starts at a minimum of 20 phones\u003c\/li\u003e\n\u003cli\u003eReef Support covers hardware support and troubleshooting; Cisco phone firmware updates remain available through Cisco\u003c\/li\u003e\n\u003cli\u003eMany customers run Reef Support alongside SmartNet — SmartNet on the newest core gear, Reef Support keeping the rest of the fleet covered\u003c\/li\u003e\n\u003cli\u003eBuying your Cisco IP phones from Reef as well? They already include Reef's 10-year warranty — Reef Support adds the engineers, the response-time commitment, and onsite hands on top of it\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eThe Reef Difference\u003c\/h3\u003e\n\u003cp\u003eReef Telecom is built on keeping great hardware working longer. It's why we refurbish, why our gear carries a 10-year warranty, and why Reef Support keeps your Cisco IP phones covered for as long as you run them — every year a device stays in service is a year it stays out of a landfill. And every Reef Support contract helps fund coral restoration through our partnership with the Coral Restoration Foundation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Reef Support family:\u003c\/strong\u003e \u003ca href=\"\/products\/reef-support-contract-catalyst-9300-series\"\u003eCatalyst 9300\u003c\/a\u003e · \u003ca href=\"\/products\/reef-support-contract-catalyst-3850-series\"\u003eCatalyst 3850\u003c\/a\u003e · \u003ca href=\"\/products\/reef-support-contract-catalyst-2960x-series\"\u003eCatalyst 2960X\u003c\/a\u003e · \u003ca href=\"\/products\/reef-support-contract-isr-4000-series\"\u003eISR 4000 routers\u003c\/a\u003e · \u003ca href=\"\/products\/reef-support-contract-nexus-9000-series\"\u003eNexus 9000\u003c\/a\u003e · \u003ca href=\"\/products\/reef-support-contract-catalyst-9100-9120-9130-access-points\"\u003eCatalyst 9100 access points\u003c\/a\u003e — or compare every family on the \u003ca href=\"\/pages\/reef-support\"\u003eReef Support page\u003c\/a\u003e.\u003c\/p\u003e","brand":"Reef Telecom","offers":[{"title":"24x7x4Hr \/ 1 Year","offer_id":67295279317233,"sku":"REEF-SUPPORT-PHONES-24X7-1YR","price":25.95,"currency_code":"USD","in_stock":true},{"title":"24x7x4Hr \/ 3 Year","offer_id":67295279350001,"sku":"REEF-SUPPORT-PHONES-24X7-3YR","price":66.95,"currency_code":"USD","in_stock":true},{"title":"24x7x4Hr \/ 5 Year","offer_id":67295279382769,"sku":"REEF-SUPPORT-PHONES-24X7-5YR","price":97.95,"currency_code":"USD","in_stock":true},{"title":"8x5xNBD \/ 1 Year","offer_id":67295279415537,"sku":"REEF-SUPPORT-PHONES-8X5-1YR","price":17.95,"currency_code":"USD","in_stock":true},{"title":"8x5xNBD \/ 3 Year","offer_id":67295279448305,"sku":"REEF-SUPPORT-PHONES-8X5-3YR","price":44.95,"currency_code":"USD","in_stock":true},{"title":"8x5xNBD \/ 5 Year","offer_id":67295279481073,"sku":"REEF-SUPPORT-PHONES-8X5-5YR","price":65.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0672\/5337\/1121\/files\/reef-support-contract-cisco-ip-phones-7800-8800-series-953.webp?v=1792800728","url":"https:\/\/www.reeftel.com\/products\/reef-support-contract-cisco-ip-phones-7800-8800-series","provider":"Reef Telecom","version":"1.0","type":"link"}