How to upgrade firmware on the Polycom VVX

Updating the firmware on your Polycom VVX series phone can, at first, feel like a daunting task. In this, the first of a series of How-To videos from Triton Datacom, Manny shows us how to upgrade the firmware on a Poylcom VVX600 model phone through the web interface as well as some of the challenges you may experience when doing your first upgrade.